Privacy and control

Cardify account and data deletion

You can delete your Cardify account and its associated app data at any time. You do not need to contact us when you can access the app.

Delete in the app

Open Cardify and sign in to the account you want to delete.
Open Settings, then go to the Account section.
Tap Delete account, review the warning, and confirm deletion.
The app signs you out after the server confirms completion.

If you cannot access the app

Send a request from the email address or phone number linked to the account to privacy@cardify.om. Use the subject "Cardify account deletion request" and include the sign-in identifier linked to the account. We ask only for the information required to verify account ownership.

Data deleted

Your Cardify app account, sign-in identifiers, and session tokens.
Cards, contacts, notes, tags, and images synced to the account.
Card, Wallet, and subscription preferences associated with the app account.
Push-notification tokens and account-specific sync data.

Data retained

A limited security record of the deletion operation may be retained for up to 30 days to prevent replay and fraud, then removed automatically.
Company, employee, and web-account records are not deleted when they are managed separately from the Cardify app account. A company administrator can manage those records in Cardify.
Limited records may be kept longer only when legally required, such as payment transaction or invoice records.

Need help?

Email privacy@cardify.om or use the contact page.