AL MADINA INSURANCE SAOG

Al Madina Insurance SAOG is a listed Omani takaful and conventional insurer offering motor, medical, property, marine, engineering and specialty lines to retail, SME and corporate customers across the Sultanate. The company runs a branch network and a direct-sales operation with account managers, underwriters, claims handlers, bancassurance partners and broker-relations teams, all interacting with corporate clients, SME owners, brokers, dealers and walk-in retail customers daily across Muscat Governorate and the main interior hubs.

For a listed insurer, the first meeting with a corporate client or a broker is a reputational handoff as much as a commercial one. Cardify gives every Al Madina employee a digital card with their line of business, branch, direct line and a bilingual English/Arabic contact block, locked to the corporate template so no branch bends the brand. A broker, corporate risk manager or dealer-partner scans the QR once and the vCard saves straight to their phone.

For broker forums, CMA-related events, corporate risk conferences and bancassurance roadshows, Al Madina still needs printed cards. Cardify prints locally through vetted Omani print partners in the corporate template with Arabic on the reverse, CMA-aligned footers and the insurer's listed-company lockup handled centrally, and a QR that always points to the current digital card, even when an account manager moves between lines or branches.

Because every scan is timestamped and attributed to the relationship officer who shared the card, branch leadership gets a live picture of which customers, dealers and brokers are converting meetings into saved contacts, all without any extra data entry from the front line.

Scan analytics give the branch network and broker-relations teams a live signal for which accounts and which brokers are generating the most post-meeting contact saves, a lightweight CRM layer for an insurer that lives on renewal. Start a Cardify workspace, pilot with corporate-lines, and roll out a bulk bilingual print order for the full sales and broker-facing force.